The owner responds about charging me more for a balayage, yet I never once requested a balayage. She truly did whatever she wanted and did not listen to my requests. I rarely get my hair done so the color should have turned out gorgeous if she knew what she was doing. The highlights throughout look brassy/orange. None of the pictures I showed have bleach blonde highlights – not even close. This is by far the worst color I've ever had from a "professional salon." I have a random bleached strip that runs into brass then my dark root. I also love curtain bangs and I got neither.
I have no hair background that is why I go to a salon for help, not to be shamed! I love the dark brunette look. This business has made me feel like I didn't know what I wanted because I cannot directly tell them what to do to get me there. I love going to stylist where you can show them a bunch of pictures of models and they get a sense of your hair goals. When you come to Obsessed Salon you get the whole shebang! Great service and a great stylist. Lastly, when I went to pay for the service they gave me a card which had a thank you note and a few other coupons inside! I also love the fact that she gave me a style (loose curls) at the end of my appointment. I left and couldn't stop touching my hair it was so soft. I came in a couple months ago from getting the worst haircut of my life from another salon and Kayla saved my hair! She was so nice and assured me that she could fix it and she definitely did! I have been loving my hair ever since and the products they use are top of the line. After we talked about it we decided to reschedule for the next day, which was a day that she normally wouldn't come in to work.
Kayla texted me and asked how I was feeling about the road conditions and if I was still okay with coming in. The communication at this hair salon is incredible! I came here back in February where the snow was creating terrible road conditions and businesses were not opening for the day.
It's such a cute little space for hair styling! I have attached the pi ture of what I showed her and the results I got.įrom start to finish, my experience here was amazing! The atmosphere and vibe here is so calming and comforting. I would tell her when I liked it and she should be able to open to criticism as well when it goes wrong. It's not first time I have got a trim and never had such results.
#Obsessed salon free
After that experience, I canceled my appointment to get it fixed from that salon even free of cost. She said that she would schedule it with someone else to get it fixed. She said "all you needed to tell me I don't like my hair instead of expressing anything else and do not want me as a client". When I called her and I told her politely that I want to express my disappointment and how the experience went. I got it done for a life changing event and looked terrible. they messed up on the appointments and I spent 2.5 hours over there for nothing. It didn't look like I got anything done after I came back from the place. I even showed her picture twice and she's said she good. I still have all the split ends and and the balayge looks completely different than what I showed her. This time she really messed it up with trim and the balayage. I did like balayge first time I went and went again for second time for trim and balayage. I had been going to this place mainly for root touch up to Amy and have been paying the price for root touch up and blowout originally mentioned over the call before going.